Account Management

Delete Account Request

Closing your FITVOX account is permanent — once a request is approved you will not be able to sign in again. Please review the process carefully before submitting your request.

Warning: Irreversible Action

Once your account is deleted:

  • •Your account will be closed and your login will stop working permanently.
  • •Your rosters, client logs, workout splits and gym records will no longer be accessible to you or your trainer.
  • •Active bookings, payment histories, and invoices will no longer be accessible.
  • •Uploaded content, nutrition goals and progress charts will no longer be accessible; records tied to agreements and receipts are retained as described in our Privacy Policy.

Before submitting a request, please ensure that you no longer need access to your FITVOX account or any associated data.

How the Account Deletion Process Works

STEP 1
Enter Your Email

Select your account type and enter the email address associated with your FITVOX account.

STEP 2
Email Verification

An OTP will be sent to your email. Verify the OTP to confirm ownership of the account.

STEP 3
Submit Delete Request

After successful OTP verification, the account deletion request will be submitted to the Admin.

STEP 4
Admin Review

The Admin will review the request and verify the account before approving the deletion.

STEP 5
Account Closure

Once approved, the account is closed permanently and its data is no longer accessible to you, your trainer or your gym. Records we must keep, such as receipts and signed agreements, are retained as described in our Privacy Policy.

Request Account Deletion

Step 1 of 2 — Verify your identity